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Handle Difficult Conversations with Confidence!
May 20 @ 6:00 pm - 7:00 pm
Professional Development, 2021 Webinar Series with Joy Conley Kacik.
Don’t let that difficult conversation keep you awake at night. Learn a scripting technique to clearly communicate the issue, why it is of concern, propose a solution and inspire positive outcomes for a joint resolution. You will learn ways to diffuse anger in others and create safety in these conversations.